Do you already know what employability looks like for the new generations?

In a new episode of LinkedIn Live, we have a fascinating topic to explore: the employability of new generations. Joining me is Sergio García, an expert in market strategies at ITiers Business Technologies and a specialist in Data Analytics at ITIERS Data Sense. Throughout our conversation, we’ll discuss how the job market is changing and what skills are essential for the new generations.

The Connection Between Technology and Human Resources

Sergio shares with us that technology is revolutionizing the way we work. However, he emphasizes an important point: while having good technological tools is essential, the success of any company depends on the people using them. Engaging employees in the change process is key.

Practical advice: No matter how advanced your system is, if you don’t succeed in motivating your team, the change will not succeed. It's crucial to create a work environment where everyone feels valued.

Adapting to New Generations

A central theme of our discussion is how to lead millennials and Gen Z. Younger generations tend to prefer a flexible and collaborative work environment. The old leadership styles based on rigid hierarchies are no longer effective.

Tip: Companies must create spaces where young people feel included in decisions, which will increase their engagement and productivity.

The New Reality of Employability

The arrival of artificial intelligence and digital transformation has changed the rules of the game. Today, companies are looking for employees with skills in areas like data analysis, blockchain, and cybersecurity. However, many recent graduates face a challenge: their studies don’t always align with what companies need.

Recommended action: Universities and educational institutions need to update their programs to better prepare students by integrating both technical and soft skills.

A Collaborative Future

Sergio emphasizes that the combination of technical skills, communication, and teamwork is creating a new work environment. Those who excel in these areas are better prepared to face current challenges. The ability to adapt and collaborate is essential in a constantly changing workplace.

The Importance of Communication and Connection in Hybrid Work

Today, digital transformation and the adoption of hybrid work models have brought significant changes to organizations. However, not all companies can easily adapt to this model, requiring a deep analysis of each business’s needs. A good example is the case of banks and digital wallets. If a customer needs to check their balance or make a transaction, and the service is unavailable, the quality of service can be affected. This highlights that, even when processes are automated, meeting established delivery times is crucial.

The Case of In-Person Banking: A Key Example

Banks in Argentina open at 8 a.m., and it’s common to see several customers waiting to complete their transactions. What happens if the cashier or the treasurer arrives late? Service delays affect the brand's image and the perception of financial service quality. This example underscores the importance of punctuality in customer-facing roles.

It is essential to set clear expectations with employees, so they understand how their work impacts the company's success and customer satisfaction.

The Link Between Communication and Productivity in Hybrid Work

One of the biggest challenges in hybrid and remote work models is maintaining effective communication. For an employee to receive feedback, whether to correct mistakes or be recognized for good performance, it is necessary to establish a close connection. This fosters trust, which makes constructive conversations easier.

In virtual environments, the lack of personal interaction can make these conversations more formal, which can reduce productivity and emotional efficiency. However, what matters is meeting objectives, and ensuring that both the company and the employee fulfill mutual expectations. This is where the key to building a continuously enriching working relationship lies.

How to Create Close Relationships in Remote Work

Many employees, especially millennials, find it natural to establish digital relationships. Technological tools allow emotional connections despite the distance. An interesting example is people who have difficulty expressing their emotions, such as children with autism, who can use emojis to express feelings that would be hard to convey in person. This shows that it is possible to create meaningful connections in a digital environment.

Additionally, remote work has allowed people from different countries to collaborate and form professional relationships that go beyond the screen. Meeting people through social networks or virtual meetings has become a natural way to establish professional contacts.

In-Person Interaction and Human Contact: Key to Organizational Success

While digital relationships are useful and effective, in many cases, in-person interaction remains crucial for building deep and meaningful relationships. In the case of Luisa, a human resources consultant focused on workplace climate transformation, her in-person interventions allow her to connect better with teams and foster more effective changes.

Throughout history, humans have sought happiness through social interaction. Human nature is enriched by closeness and affection. Psychological studies have even shown that, from birth, humans need love and affection to fully develop. This same principle applies in the workplace: employees are happier and more productive when they feel appreciated and valued.

Communication and Relationships in Modern Work

Digital transformation and hybrid work have redefined the job landscape, where technology and technical skills play a crucial role. However, true success lies in people—their ability to adapt, communicate, and collaborate effectively. New generations, such as millennials and Gen Z, value flexibility and teamwork, so companies must evolve toward inclusive and motivating leadership. The combination of technical and soft skills is key to meeting the challenges of the modern workplace.

Do you want to be prepared for the challenges of the new work environment? Don’t wait any longer! Join our upcoming LinkedIn Lives and discover how to enhance your employability and leadership in the digital era. Learn from experts how to adapt and stand out in a constantly changing market. Join my LinkedIn community!